FAQS

All of our pieces are made using artesanal methods. Each product is carefully handmade. Our estimated production timeframe is shared with you upon placing your order. Usually our pieces are produced within 5-15 business days depending on our workload.

Each product has a size chart in their respective pages. Our harnesses (Kaki, Mube, Biwa, Momo, Yashi, Ume, Gumj) and our accessories such as our thongs (Budo) have a variety of sizes. Other pieces of jewelry, such as obsidian toys (Tamarind, Limes) and nipple jewelry (Sakura), are of one single size. The details of each measurement is in the description section of each product.

We use Stripe to process online payments via secure technology. Stripe allows payment using debit and credit cards, for customers located in Mexico they also accept local bank transfers and direct deposits that can be done in any OXXO. We offer payments with no interest up to 6 months.

We offer a variety of options for shipping via Mexican and international couriers to provide the best shopping experience for national and overseas customers, respectively. You can choose the option that best fits your needs upon checkout.

It is possible to return our products within the first 5 business days. It´s important to save any packaging and proof of purchase and return the product in its perfect form. You can consult our entire return policy here..

Nuestros productos tiene hasta 5 días hábiles para devolverlo. Es importante conservar las etiquetas, facturas, el empaque original y devolver el producto en perfecto estado. Nuestra política completa de devoluciones está here..